Frequently Asked Questions About DeckWorx

Last updated: September 2026

I'm Alfie Jaques, a City & Guilds-qualified carpenter and decking and pergola specialist, working single-handedly across Bournemouth, Poole and Christchurch. Below are the questions worth having answered before getting in touch.

Who builds my deck or pergola?

Me, personally, from the first measure-up to the last board. There's no rotating crew and no subcontracted team.

I'm a sole trader. That means one consistent person is on site for the whole job, not a different face turning up each visit. I answer my own phone rather than routing calls through a call centre.

What do you build?

Two things, on purpose: bespoke composite and timber decking, and pergolas.

I specialise in decking and pergolas rather than taking on general carpentry or building work. That's a deliberate choice, narrowing to one specialism rather than spreading across every kind of garden job.

What areas do you cover?

Bournemouth (BH2 base), plus up to a 10-mile radius, reaching Poole and Christchurch.

See the full area guide for what changes ground-to-ground across that radius. Soil, coastal wind exposure and conservation-area rules all vary within a few miles.

How does the quote process work?

A free measure-up visit, followed by a written, itemised quote.

Every quote is worked out against your actual garden rather than given as a rough number over the phone. The level of detail in the written quote is something I deliberately lean on, having studied detailed quoting and pricing at college.

Composite or timber: which is right for my garden?

It depends on the garden. Composite tends to suit coastal, shaded or low-maintenance gardens; timber suits a natural look and a lower upfront build.

See the composite vs timber comparison guide for the detail, including how salt air and shade change the decision.

What's different about how you build a frame?

Joints are cut into the timber rather than the boards being laid on top and screwed down, and the ground-contact frame uses Use Class 4 (UC4) preservative-treated timber.

That's the recognised standard for timber that's buried in soil or permanently damp, and it's used to stop the frame rotting from underneath, whichever board material sits on top.

Do I need planning permission for a new deck?

Usually not, provided it stays no more than 30cm above the ground, covers no more than half the garden with other buildings, and sits behind the front wall of the house. Conservation areas, listed buildings and converted flats change the answer.

See the Bournemouth decking planning guide for the full detail, including what changes in a conservation area or a converted flat.

Will I get a rough verbal price over the phone?

The quote you can rely on is the written, itemised one, worked out on site.

A number given over the phone without seeing the garden can't account for ground condition, access or the material choice, so the written quote after the measure-up is the one to compare against anyone else's.

How do I get started?

Book a free measure-up visit, and you'll get a written quote to follow.

Get in touch to arrange a visit. See the details below.

Sources

Book a Free Measure-Up and Get a Written, Itemised Quote

One consistent person on site, from the first cut to the last board.

Get a Free Measure-Up

Or call me direct on 07841 319560